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CSAA Insurance Group Recognized as a Top Disability Inclusive Business
Recognition highlights company's commitment to accessibility, inclusion and belonging
WALNUT CREEK, Calif., July 27, 2026 – CSAA Insurance Group, a AAA insurer, today announced it has been honored as a World's Top Disability Inclusive Business based on its performance on the Disability Index®, the leading global benchmark for disability inclusion in business.
This reflects CSAA’s ongoing commitment to fostering an inclusive workplace and advancing opportunities for employees of all abilities. Through its inclusion and belonging strategy, the company works to create an environment where employees feel valued, supported and empowered to bring their best selves to work. Disability inclusion is an important part of that effort and helps strengthen workforce engagement, innovation and long-term business performance.
"Accessibility and disability inclusion help us create a better experience for our employees, customers and communities," said Melissa Jones, executive vice president and chief human resources officer at CSAA Insurance Group. "This acknowledgement reflects the progress we've made in building a workplace where people of all abilities can thrive and contribute.”
The Disability Index is used by hundreds of leading companies around the globe. Trusted by more than 70% of the Fortune 100 and nearly half of the Fortune 500, the Disability Index helps organizations assess performance, identify opportunities and drive continuous improvement.
CSAA continues to advance disability inclusion through efforts that strengthen accessibility, belonging and opportunity across the organization. These efforts include a disability-focused Employee Resource Group that promotes education and advocacy, accessible recruitment and accommodation practices, investments in digital accessibility, expanded well-being resources and supplier inclusion initiatives that engage disability-owned and service-disabled veteran-owned businesses.
“We remain committed to embedding accessibility and inclusion across our business because it strengthens our culture, supports innovation and helps us better serve our members," said Jones.
About the Disability Index
The Disability Index® is the leading benchmarking tool for advancing disability inclusion in business worldwide. Trusted by over 70% of the Fortune 100 and nearly half of the Fortune 500, the tool helps companies determine opportunities for progress through data-driven actions and outcomes.
An initiative of Disability:IN, participation is open to companies operating in countries around the globe. Learn more at DisabilityIN.Org.
About Disability:IN
Disability:IN is the leading nonprofit resource for business disability inclusion worldwide. Together with the world’s leading companies, Disability:IN drives progress through initiatives, tools, and expertise that deliver long-term business impact. Are You IN?
About CSAA Insurance Group
CSAA Insurance Group offers automobile, home and other personal lines of insurance to AAA Members in 23 states and the District of Columbia. Founded in 1914, the company has been rated "A" or better by AM Best for more than 90 years and, with over $8 billion in revenue, is one of the top personal lines property casualty insurance groups in the United States. The company has been repeatedly named one of the 50 most community-minded companies in America by Points of Light. More information is available at http://csaa-insurance.aaa.com and on social media (Facebook, LinkedIn, Instagram, Tik Tok, Threads and YouTube).
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